Frequently Asked Questions

Auto Loans

After settlement of entire loan outstanding, a copy of valid ID card of the applicant/vehicle owner and copy of Mulkhia of the vehicle. There are no charges for clearance letter.

Generally, this letter is issued at Head Office immediately with minimum waiting period. If the letter is to be issued in branches it takes 1 working day.

Letter issued by Customer Service desk and this facility will be soon being available in Mobile Application.

The Mobile application is undergoing an upgrade and this facility will soon be available.

As per outstanding balance including pre-closure charges.

Customer Service Representative at respective locations.

Such early settlements are treated a pre-closure.

1 working day subject to submission of all required documents.

96 months subject to maximum age of vehicle to be assessed at the time of submission of application.

As per prevailing terms and conditions.

Submit the required documents in 2 above in any of the branch networks.

1 % of the Principal Loan outstanding at the time of closure.

Payment through Post-dated cheques, Payment through Debit cards, through mobile application and direct transfers to Bank accounts of the company.

Delay payment charges, Cheque bounce charges as per rates prevailing.

After full and final settlement of all dues on the loan, a release letter addressed to ROP is handed over to cancel the Joint Registration.

Minimum Age – 18 years, Maximum Age – 60 years (at the time of submission of application).

1 % of the Principal Loan outstanding at the time of closure.

1 working day subject to submission of all required documents.

Minimum down payment of 20% for individual auto loan customers.

New Car Loan

Submit the required documents in 2 above in any of the branch networks.

Minimum down payment of 20% for individual auto loan customers.

1 working day subject to submission of all required documents.

1 % of the Principal Loan outstanding at the time of closure.

Minimum Age – 18 years, Maximum Age – 60 years (at the time of submission of application).

Minimum Age – 18 years, Maximum Age – 60 years (at the time of submission of application)

Used Car Loan

Submit the required documents in 2 above in any of the branch networks.

Minimum down payment of 20% for individual auto loan customers.

1 working day subject to submission of all required documents.

1 % of the Principal Loan outstanding at the time of closure.

Minimum Age – 18 years, Maximum Age – 60 years (at the time of submission of application).

Individual Financing

Based on the requirement of the loan borrower, the requests can be processed by our Customer Service Representatives.

Presently customers can approach the Customer Service Desk at our branches. In future, all requests can be applied through our mobile app which is currently under renovation.

Yes, it’s possible.

Full & final settlement of the entire loan liability.

Customers can contact the customer service representative and request for the redeposit of the instalment cheque. Also, payments can be made through our branches.

No validity

The letter can be collected from our customer service desks available in the branches.

Presently customers can approach the Customer Service Desk at our branches. In future, all requests can be applied through our mobile app which is currently under renovation.

One working day.

No charges. Its free of cost.

Both are same.

Presently customers can approach the Customer Service Desk at our branches. In future, all requests can be applied through our mobile app which is currently under renovation.

Latest Salary Certificate, 3 months bank statements, valid ID copy (nationals), valid Passport copy with visa page (non-nationals), Proforma for Household appliances/furnishing.

Foreclosures requests are normally processed on the same day provided the required amount is credited in the company’s account.

For all foreclosure / early settlements there is 1% pre-closure charges would be applicable on the principal outstanding amount at the time of closure of liability.

Presently customers can approach the Customer Service Desk at our branches. In future, all foreclosure / early settlement requests can be applied through our mobile app which is currently under renovation.

Necessary due diligence would be carried over at the time of early settlement through cash.Terms & conditions apply.

Loan Foreclosure or early settlement option is nothing but the full & final settlement of the liability.

Instalment deferral requests are accepted 1 day before the actual due date and the same would be processed immediately.

Yes, there are charges for an installment deferral which is a variable amount from time to time.

Time frame to process the loan application is one working day, subject to the availability of pre-approved documents as mentioned in the point no:1.

You can approach the nearest branch in your region. In future, all loans can be applied through our mobile app which is currently under renovation.

RO 500.

66 months (5 ½ years).

Consumer Loan

Latest Salary Certificate, 3 months bank statements, valid ID copy (nationals), valid Passport copy with visa page (non-nationals), Proforma for Household appliances/furnishing.

66 months (5 ½ years).

RO 500.

You can approach the nearest branch in your region. In future, all loans can be applied through our mobile app which is currently under renovation.

Time frame to process the loan application is one working day, subject to the availability of pre-approved documents as mentioned in the point no:1.

Lease Facility

Minimum Age – 18 years, Maximum Age – 60 years (at the time of submission of application)

Submit the required documents in 2 above in any of the branch networks.

Minimum down payment of 20%.

1 working day subject to submission of all required documents.

1 % of the Principal Loan outstanding at the time of closure.

Corporate Deposits

Interest payment options for deposits can be Monthly, Quarterly, Half Yearly, Yearly, and on Maturity.

A Corporate Deposit is like any other deposit made with any bank. However, as the name suggests the Deposit can be made only in the name of the Company and not in individual names.

All Deposits should be only in Omani Rial.

All Deposits should be only in Omani Rial.

No. Deposits can be made either by transfer of funds to Taageer’s account or through Cheque/Pay order favouring Taageer Finance

No. Deposits can be made either by transfer of funds to Taageer’s account or through Cheque/Pay order favouring Taageer Finance

As per CBO guidelines, the minimum deposit is RO 10,000 and there is no maximum size of the deposit.

The minimum term of deposits is 6 months and the maximum term is 5 years.

Taageer Mobile Application

Mobile Banking registration is easy and completely secure and will only take a few minutes to complete. Visit Play store/App store and download Taageer Mobile Application;go to "Register as User" option and follow the steps indicated.

If you're an existing user ,Visit Play store/App store and download Taageer New Mobile Application ;go to "Set Passcode" option and follow the steps indicated. Enter your existing User ID, Civil Registration Number and Enter new Passcode; You will receive OTP to set new Passcode; After setting new passcode go to login page and Enter new passcode; you will be able to use the New mobile application.

There are no extra charges for usage of Taageer Mobile Application.

If you forget your Passcode, Click on "Set Passcode?" Option available in the Set Passcode page and follow the below steps.

If you forget your User ID, Click on "Set Passcode?" Option available in the Set Passcode page and follow the below steps.

No. You are not allowed to change your user id.

You will receive an error message if you enter an invalid passcode. You have 3 attempts to enter the correct login passcode. Entering wrong passcode on 3rd time will lock your User ID.

Yes. This service is available 24 hours a day, 7 days a week.

Yes, you can update the below personal details instantly through the option "My Account -> Update Profile".

Yes. You can see a summary of your accounts at the "My Account" screen once you have logged-in to Mobile App.

Yes. You can Pay your Rent through Mobile App using "Make Payment" Option in Mobile App.

Yes. You can hold cheque using "Hold Cheque" Option in Mobile App.

Yes. You can request various service letters using "Request Letters" Option in Mobile App.

Yes. You can register your Complaints using "Feedback & Complaints" Option in Mobile App.

Normal case 4-5 working days will take to resolve the complaint; Exception cases may vary based on complaint type.